Privacy Policy

Information We Collect

Depending on how you use our website, we may collect information that is necessary to provide our services and process your orders.

• Name and contact details
• Mobile number and email address
• Shipping and billing address
• Order and purchase information
• Account information
• Information you provide when contacting support

Payment Information

When you make a payment, the payment transaction may be processed by third-party payment service providers.

StyloKicks does not intentionally store complete sensitive payment credentials such as your full card number or card security code on our website.

Payment providers may process your information according to their own privacy and security policies.

How We Use Your Information

Information collected from you may be used for purposes including:

• Processing and delivering your orders
• Confirming and verifying orders
• Providing customer support
• Managing returns, exchanges and refunds
• Communicating important order updates
• Improving our products and shopping experience
• Preventing fraud and misuse
• Maintaining website security

Order & Customer Communication

When you place an order, we may contact you using the contact information provided during checkout.

This may include calls, SMS, email or other available communication methods for order confirmation, delivery, product-related information, returns or customer support.

These communications are primarily intended to help complete and support your order.

Cookies & Website Data

StyloKicks may use cookies and similar technologies to help the website function properly and improve your browsing experience.

• Remembering shopping and account preferences
• Maintaining login or session information
• Understanding website usage
• Improving website performance
• Supporting security and fraud prevention

Information From Your Device

When you visit our website, certain technical information may be automatically collected by the website or its service providers.

• IP address
• Browser type
• Device information
• Operating system
• Pages visited and website activity

This information may be used for security, analytics, troubleshooting and improving website performance.

Marketing Communications

From time to time, StyloKicks may send promotional or marketing communications about products, offers or updates.

Where applicable, you may choose to stop receiving non-essential promotional communications by using the available unsubscribe option or contacting us.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

StyloKicks is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

StyloKicks does not knowingly seek to collect personal information from children where such collection is restricted by applicable law.

If you believe that a child has provided personal information to us, please contact our support team.

Data Retention

We may retain information for as long as reasonably necessary to provide our services, process transactions, maintain business records, resolve disputes, comply with legal obligations and protect our legitimate interests.